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If you have forgotten your password you can use a unique six-digit code. If you select this option, a code will be generated and sent to your email address. You will then be redirected to an alternative login screen where you enter that code. Note that the code expires within 15 minutes; if you don't use it within that time then you will need to restart the process.

Please note that if your email is invalid then, for security reasons, no email will be sent and you will not be informed of the error